Privacy Policy

Effective Date: February 11, 2024

Last Updated: February 11, 2024

1. Introduction

Squeaky Clean Carpet & Tile Cleaning, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website squeakycleancarpettilecleaning.agency or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Schedule cleaning services
• Communicate with us via email or phone
• Subscribe to our communications

This information may include:

• Name
• Email address
• Phone number
• Service address
• Payment information (processed securely by third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our cleaning services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Scheduling: To schedule appointments and coordinate service delivery
• Payment Processing: To process payments for services rendered
• Marketing: To send promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• FormSubmit.co: For processing contact form submissions
• Payment Processors: For secure payment processing
• Web Hosting Providers: For website hosting and maintenance
• Analytics Providers: For website analytics (with your consent)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage systems
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information

8. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at:

• Email: mail@squeakycleancarpettilecleaning.agency
• Phone: (305) 457-1692
• Mail: 101 Mohigan Cir, Boca Raton, FL 33487

We will respond to your request within 30 days.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• Potential or actual disputes
• Business operational needs

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above. Our legal basis for processing your information includes:

• Consent: When you have given explicit consent
• Contract: When processing is necessary to fulfill our contract with you
• Legal Obligation: When required by law
• Legitimate Interests: When necessary for our legitimate business interests

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

This Privacy Policy was last updated on February 11, 2024